The process is designed to be as simple as a phone call. Here's what to expect from booking to departure:
- Ring or message with detailsTell us the appliance type (washing machine, freezer, oven, etc.), its rough size, and whether it's still plugged in. Give your postcode in Billesley so we can confirm coverage and estimate a time slot.
- Confirm the appointment and paymentWe agree a date and a two-hour window. Payment is arranged upfront or on arrival—no hidden charges. You'll receive a confirmation with your removal reference.
- We arrive with a suitable vehicleOur team brings appropriate lifting equipment. For narrow terraced streets typical around Billesley, we use smaller vans where needed to navigate tight access.
- Safe disconnection and collectionWe safely disconnect the appliance (gas and electric isolation where necessary), wrap or pad it to protect your walls and floors, and load it onto the vehicle.
- Waste transfer and documentationYour appliance goes to an approved authorised treatment facility (AATF) under WEEE Regulations 2013. You receive a waste transfer note for your records.
- Payment and departureWe confirm safe removal, settle any final queries, and leave your space clean.
