Your quote covers far more than a van and a driver. Every job includes two uniformed team members who do all the heavy lifting, so you never touch a single item. We navigate Smethwick's notorious parking restrictions—from the permit zones around Smethwick Galton Bridge to the narrow terraced streets near Lightwoods Park—securing any necessary dispensations or loading from the nearest practical point. You'll receive text updates with a live ETA, typically twenty minutes before arrival, and we'll call if access looks tricky.
Once loaded, we sweep and tidy the collection area, leaving no trace except the space you've reclaimed. Every customer receives a waste transfer note within 24 hours, documenting that your rubbish reached a licensed facility and satisfying your legal duty of care under Environment Agency regulations. This documentation is crucial if you're a landlord, business, or contractor—without it, you remain liable for how your waste is disposed of, even after it leaves your property.
Items we regularly collect:
- Timber offcuts, plasterboard, insulation, and tiles (bagged or loose)
- Kitchen units, bathroom suites, sinks, and sanitaryware
- Doors, window frames, skirting, and architectural salvage
- Bricks, concrete blocks, and bagged rubble (reasonable volumes)
- Carpets, underlay, laminate flooring, and vinyl rolls
- Metal pipework, radiators, and electrical fittings
- Old appliances including fridges, cookers, and washing machines
We cannot legally take: asbestos or ACMs, gas cylinders, industrial chemicals, medical waste, tyres, or liquids. If you're unsure about a material—especially if your property predates 1999—ask before booking. Asbestos requires specialist licensed removal; we can recommend local contractors who hold the necessary HSE accreditation.
