The process from call to completion is straightforward and takes one appointment slot.
- Booking and confirmation:You ring with the make, model, and rough size of your fridge (or describe its condition if broken). We give you a available time window — typically same day or next available slot — and confirm access to your property and any narrow hallways, stairs, or external gates.
- Arrival and inspection:The team arrives with a van and parking permits if needed in your Hockley Heath neighbourhood. We inspect the fridge on-site to check for damage, verify it requires degassing (if it contains F-gas refrigerant), and confirm the best removal route from your kitchen.
- Safe disconnection:We isolate the power supply, drain any water trays, and carefully disconnect pipework if it's a built-in or American-style fridge. The appliance is then protected and loaded onto the vehicle using appropriate strapping.
- Transport and disposal:Your fridge is taken directly to an approved authorised treatment facility (AATF) licensed under WEEE Regulations. We handle all F-gas or refrigerant degassing and material separation off-site.
- Waste transfer note and payment:You receive a completed waste transfer note proving lawful disposal. Payment is made on collection, and you're left with a clear space and peace of mind.
