Our service begins the moment we accept your booking. You receive an arrival window—typically two hours—with live ETA updates via text as our uniformed two-person team approaches. Upon arrival, they assess access (narrow staircases, tight hallways, parking restrictions common in Wednesbury's Victorian terraces), then do all the loading work themselves. You point, we lift.
Every item is swept from its spot before we leave, and you're handed a waste transfer note on completion—your legal proof that waste has been transferred to a licensed carrier, satisfying your duty of care under Environment Agency regulations. This documentation matters particularly for landlords, estate agents, and businesses who must demonstrate compliant disposal. We handle permit applications for restricted parking zones if required, removing the administrative burden that often derails DIY clearances.
Items we routinely remove:
- Sofas, armchairs, dining sets, wardrobes, bed frames, and mattresses
- White goods (fridges, washing machines, cookers) with WEEE-compliant disposal
- Office furniture, filing cabinets, desks, and commercial fixtures
- Garden furniture, sheds (dismantled), and green waste
- Carpets, general household clutter, and non-structural renovation waste
We cannot accept: asbestos or ACMs, gas bottles, hazardous chemicals, medical waste, or anything requiring specialist licencing. If you're uncertain about an item, a quick photo via text usually resolves the question within minutes.
