Here's the step-by-step process from your first call to the moment your garden is clear:
- Book your collectionRing 07751 979473 or contact us with your postcode, a description of what you need removed (hedge trimmings, soil, turf, branches, general garden refuse), and how much space it fills. We'll confirm availability and give you a time window.
- Receive your ETAYou'll get a call the morning of collection with a two-hour window. If you're in a busy part of Highter's Heath, we route efficiently to keep wait times down.
- Our team arrives and assesses the loadThe crew will see what's in your garden, check access (driveway, gates, any obstructions), and confirm the scope before starting work.
- Collection and sortingWe load green waste, soil, and patio waste into our vehicle. Recyclable materials like branches and uncontaminated soil are separated for composting or reuse; other garden refuse goes to licensed disposal facilities.
- Payment and paperworkYou pay on completion. We provide a waste transfer note itemising what was collected and where it's going—essential if you're clearing for a house sale or landlord compliance.
