The process is straightforward, and most jobs follow the same pattern:
- Phone or message us with detailsTell us what you have—branches, grass, hedge clippings, leaves—and roughly how much. We'll give you an outline cost and available dates.
- Confirm your bookingWe'll ask for your postcode and access details (driveway, alley, street parking) so our crew knows what to expect when they arrive.
- We arrive on the agreed dayOur team will typically give you a 2-hour window. In Olton, some roads near the town centre are narrow or have permit restrictions, so we may need to park a short walk away—we'll handle that.
- Load and clearWe'll carry or drag waste from your garden to the vehicle. Most domestic jobs take 30 minutes to 2 hours depending on volume and access.
- Payment and paperworkYou'll receive a waste transfer note showing what we've removed and where it's going (composting facility or anaerobic digestion plant). Payment is usually on the day by card or bank transfer.
All waste is transported to a licensed waste management facility licensed under PAS 100 standards or via a registered exemption (U13 green waste exemption), so your garden waste is processed properly—not fly-tipped or left in a landfill.
