The process is straightforward and designed to fit your schedule. Here's what to expect from booking to completion:
- Contact and brief description:Ring or message with details of what you want removed — furniture, garden waste, old appliances, builders' rubble, or general household junk.
- Confirmation and arrival window:You'll receive a confirmed time or 2-hour window, and the junk removal team will arrive with an appropriate vehicle (usually a 3-tonne tipper or similar).
- On-site assessment:The crew walks through with you, confirms what's being taken, and clarifies any access issues (stairs, narrow hallways, or garden gates).
- Loading and removal:Trained staff load and haul away the junk, using appropriate equipment. They'll arrange items in the vehicle to maximise space and safety.
- Disposal and paperwork:All waste goes to licensed disposal facilities. You receive a waste transfer note confirming duty of care compliance — important if you're clearing a rental property or selling a home.
- Payment:Settled on completion, either cash or card. No hidden fees.
