The process follows a clear path from your initial call to final departure. Here's what to expect:
- Booking and initial assessmentYou ring with a brief description of your loft — rough volume, access (loft hatch, attic ladder, or stairs), and any known hazards. The team confirms availability and gives a time window.
- Arrival and on-site surveyThe crew arrives with a vehicle sized to the job (small van for modest contents, larger vehicle for major strip-outs). They assess the loft, check for asbestos-suspected materials (old Artex, pipe insulation), and confirm what can be moved safely.
- Safe removal and sortingManual handling follows standard practices — appropriate footwear, head protection in confined spaces, and proper lifting techniques for heavy items. Items are sorted into recyclables, donations, and waste-bound goods.
- On-site tidyingThe loft is left clear and broom-swept. Any items you've flagged for keeping are carefully set aside downstairs.
- Payment and documentationYou settle the agreed fee on completion. A waste transfer note is provided as proof of licensed disposal.
