The process from first call to final sign-off is straightforward. Here's what happens:
- Contact and brief surveyRing with details of what's in your loft—rough volume, types of items, any obstacles like low headroom or narrow access stairs. A surveyor may visit or you can send photos, depending on complexity.
- Quote and bookingYou'll receive a fixed price with no surprises. Confirm the date; the team will give you a realistic ETA.
- On-site assessmentThe crew arrives, checks access points (including ladder safety compliance to BS 1129), and identifies any items that need special handling—asbestos awareness is part of initial inspection if the property dates from the 1970s–80s.
- Clearance and sortingItems are removed methodically. Recyclables (metal, wood, cardboard) are separated; general waste and bulky items are segregated for the right disposal route.
- Waste transferAll collected material is taken to licensed facilities. You receive a waste transfer note as proof of legal disposal.
- Payment and completionFinal invoice issued on the day; any additional costs for unexpected finds (loose asbestos tiles, extra volume) are discussed before work proceeds.
In Ettingshall, West Midlands, tight terraced streets and period properties often mean narrow loft access and restricted parking. Our crew is trained for confined-space work and carries equipment scaled to fit steep Victorian stairs and low eaves.
