We've designed our process to be as straightforward as possible, because the last thing you need when dealing with unwanted rubbish is complicated paperwork or hidden steps. Here's exactly what happens from your first call to final clearance:
- Contact us– Call 07751 979473 or message us with details of what needs removing and your Alum Rock postcode. We'll give you an honest quote over the phone based on volume and access.
- Book your slot– Choose same-day collection (subject to availability) or schedule a time that suits you, including Saturdays. We send an ETA text 30 minutes before arrival.
- We load everything– Our uniformed two-person crew handles all the labour. You simply point to what's going. We navigate stairs, tight hallways, and awkward items like washing machines or corner sofas.
- Site left tidy– We sweep up debris and ensure your property looks better than when we arrived. No mess, no trace we were ever there.
- Responsible disposal– Everything is sorted at a licensed transfer station. We prioritise recycling and reuse, diverting up to 90% of loads from landfill, and you receive a waste transfer note confirming legal compliance with your duty of care.
The entire process typically takes between 30 minutes and two hours, depending on volume and access. Many Alum Rock customers are surprised how quickly we work—and how little disruption it causes to their day.
