You shouldn't need a project plan to get rid of a sofa. Here's the reality of working with us:
Book your slot (often same-day)—we ask what you need removed, check any access considerations around your property, and lock in a two-hour arrival window. You'll receive an ETA text 30 minutes before we arrive, because your morning matters as much as ours.
We arrive uniformed and insured, assess the items with you, confirm the quote (no hidden "didn't realise it was up two flights" surprises), and get straight to work. Both team members handle the heavy lifting—you're never expected to help wrestle that wardrobe down the stairs.
Loading and sweep-down included—we don't just haul items to the curb. Everything goes into the van, pathways are cleared of debris, and we leave you with a waste transfer note as legal proof of proper disposal. It's your duty of care documentation, and it matters if you're a landlord, business, or just someone who likes doing things properly.
Responsible disposal—up to 90% of what we collect goes to recycling centres or reuse partners, not straight to landfill. White goods go to WEEE-registered facilities, textiles to charity networks where viable, metals and timber to material recovery. You'll know where your waste ended up.
