We've designed our process to be as straightforward as possible, because you've got better things to do than wrestle with a king-size mattress down three flights of stairs.
Step one: Call or text 07751 979473 with a quick description—how many mattresses, the property type, and your Coundon postcode. We'll give you an instant indication of availability and a transparent quote covering all labour, loading, and disposal.
Step two: Choose your slot. We offer same-day collection if you call before midday, or you can book a Saturday appointment to fit around your schedule. Our two-person uniformed team will text you a 30-minute ETA window on the day, so you're never left waiting around.
Step three: We arrive, assess access (narrow hallways, tight turns, parking restrictions), then safely manoeuvre your mattress out. You don't lift a finger. We'll sweep up any debris, load everything into our licensed waste carrier vehicle, and hand you a compliant waste transfer note on the spot—proof you've disposed of your waste legally under your duty of care.
Step four: Your mattress heads to a local recycling facility first. Springs, foam, and fabric are separated and processed, diverting up to 90% of material from landfill. If it's in reusable condition, we donate to local charities or community projects across Coundon and the wider area.
