The process from your first call to final handover is straightforward and transparent. Here's what to expect:
- Call or message us with a brief outlineTell us the rough size of the office, the type of items (desks, filing cabinets, IT equipment, waste), and whether there are any hazardous materials (asbestos boards, old fridges, or data-sensitive filing). We'll give you a quote over the phone or arrange a no-charge site visit if it's complex.
- Agree a date and time slotWe work around your schedule—weekday clearance during business hours or outside your trading hours work if the office is occupied. We'll confirm the vehicle size and team required.
- Arrive on the day with the right equipmentWe bring trolleys, lifting equipment, transit vans (or larger vehicles for bigger jobs), and PPE. Our team works through the office systematically, removing and sorting items into waste, reusable goods, and recyclables on-site or in the vehicle.
- Strip and tidy the spaceOnce large items are removed, we sweep floors and clear debris, leaving the space clean. Any dismantling (desks, shelving, partitions) is included unless it's structural and requires a specialist.
- Load and transportAll items are transported to licenced disposal or recycling facilities in the West Midlands. Confidential waste is processed separately if required.
- Provide your waste transfer note and invoiceYou receive a signed Section 34 duty of care document, itemised invoice, and confirmation of where each type of waste was sent.
