The process is straightforward and designed to save you time and the stress of managing disposal yourself.
- You call or message with photosTell us what you're clearing — kitchen rip-out, loft junk, garden waste mixed with old furniture — and roughly how much. We'll give you a fixed price over the phone; no hidden charges added on the day.
- We confirm an arrival windowYou get a call the morning of collection with a two-hour slot. This matters in Great Bridge where street parking is tight; we need to know where to position the vehicle and whether we're accessing a drive, kerb, or alley.
- Our crew arrives and assessesWe check for hazardous items (asbestos, gas bottles, electrics) and confirm what we can safely take. We then load the waste into our vehicle; you don't touch it.
- Payment and paperworkOnce loaded, you pay (cash or card). We issue a waste transfer note on the spot — that's your legal proof under Section 34 of the Environmental Protection Act 1990 that the waste left your site properly.
- We haul it away and dispose responsiblyYour waste goes to licensed facilities; we handle sorting, recycling, and official disposal. You get a copy of the transfer note for your records.
