The process is straightforward and transparent from your first call. Here's what happens:
- Booking & QuoteYou describe what needs removing—general household waste, furniture, garden cuttings, appliances—and confirm your postcode in Sandwell. We give you a fixed price immediately, with no hidden fees added on the day.
- Scheduling & ETAChoose a same-day slot (if available in your area) or pick a date that suits. You'll receive a contact number and a two-hour arrival window.
- On-Site AssessmentThe crew arrives, views the items, and confirms what can be taken. Anything hazardous or non-removable (like asbestos or untethered large metal) is flagged upfront.
- Load & HaulEverything is loaded into our vehicle, swept up, and removed from your property. Your drive or back garden is left clear.
- Payment & DocumentationYou pay on completion (card, bank transfer, or cash). A waste transfer note is provided immediately—essential proof you've disposed of waste responsibly under Section 34 of the Environmental Protection Act 1990.
