The process is straightforward and transparent. Here's what happens from your first call to the moment the waste leaves your property:
- You book:Ring or message with a brief description of what needs removing — sofa, general household clutter, garden waste, or a mix. Mention your postcode (WS13 or WS14) so we can confirm service and check parking.
- We confirm availability and give you a time window:For same-day jobs, this might be within 2–4 hours. For scheduled work, we'll offer a date that suits you, usually within 2–3 days.
- We arrive with a vehicle suited to your load:Our team parks safely (mindful of permit zones in central Lichfield) and assesses what's being removed on-site.
- We load and remove:Heavy items, bagged waste, and bulky goods go into the van. We sort recyclables where possible to divert waste from landfill.
- You pay:No hidden fees. Payment is made on completion.
- You receive a waste transfer note:This legally documents that your waste has been disposed of responsibly and in compliance with Environment Agency duty-of-care rules.
