You shouldn't need a glossary to understand what you're paying for. Here's exactly what happens when you book:
- Two uniformed team memberswho carry, manoeuvre, and load everything—you point, we shift
- All labour and loadingincluded in the quote; no hidden charges if your wardrobe won't fit through the door on the first attempt
- Sweep and tidyonce items are removed, so you're not left with debris trails across the hallway
- Waste transfer noteissued after every job, proving legal disposal and fulfilling your duty of care under Environment Agency regulations
- Same-day and scheduled slotsavailable, including Saturdays when you're actually home
- ETA text updateson the day, because "between 9 and 5" is no longer acceptable service
- Licensed waste carrierinsurance, so if something goes sideways, you're covered
We handle parking permits, negotiate tight access, and work around the Tividale-specific quirks—like knowing that certain postcodes require resident vouchers before we can park the van within 50 metres of your door.
