The process is straightforward and built around speed. Here's what happens from the moment you contact us:
- Call or message with detailsTell us what you need removed, roughly how much, and your postcode in Olton. We'll give you an upfront quote and check availability for today.
- Confirm your booking and time windowWe work to a two-hour arrival window, which means you get a realistic ETA rather than "sometime between 8 a.m. and 5 p.m." You'll receive live ETA tracking so you know when the crew is en route.
- Team arrives and assesses on-siteOur crew will review what needs clearing, confirm the scope matches your description, and set up their vehicle for loading.
- Load and clearWe load all agreed items, including heavier goods like sofas or cookers. If dismantling is needed (e.g. flat-pack shelving), we handle it at no extra charge.
- Payment and paperworkYou pay after the job is complete. We provide a waste transfer note confirming what's been collected and how it's being disposed of or recycled—essential for your records and compliance.
The whole process typically takes 1 to 2 hours on-site. Availability depends on current demand, so booking earlier in the day increases your chances of a same-day slot.
