The process is straightforward and designed to minimise disruption to your day.
- You contact us with detailsTell us the type of sofa (two-piece, corner suite, sofa bed, leather or fabric), the floor it's on, and any access issues—stairs, tight hallways, lifts in blocks of flats. Mention your postcode so we can factor in local access or parking restrictions.
- We confirm availability and give you a time windowWe work around your schedule and confirm the date. No vague "sometime on Tuesday" promises.
- Our team arrives with equipmentWe bring trolleys, straps, and protective coverings. If your property is on an upper floor or has narrow stairwells typical of older Stockland Green properties, we plan the removal route in advance.
- We remove the sofa safelyWe do the heavy lifting, protect your walls and doorframes, and handle awkward angles. If the sofa needs to be dismantled to fit through a doorway, we do that on-site.
- You receive a waste transfer noteWe provide paperwork showing your sofa has been legally disposed of or recycled, not fly-tipped.
- Payment is settled on completionNo surprises—you pay for the service once the job is done.
